Support

How do I report a wrong answer or a typo?

Use Report a problem in the app, on the answer screen or in a question’s details. It opens the share sheet with a note that already has the question’s number, your state and the app’s version, so we can find the question quickly. Choose Mail, add what looks wrong, and send it to support@quaki.app. Nothing is sent until you send it.

How do I restore my purchase?

Open Settings in the app (the gear at the top of the screen), go to Purchase and tap Restore purchases. It’s also at the bottom of the unlock screen. Use the Apple Account you bought it with.

If the app says “No purchase found for this Apple Account” and a family member bought it, check that they share purchases with the family.

Does Family Sharing work?

Yes. The unlock supports Family Sharing, so up to five family members can use it too. If it doesn’t unlock on a family member’s iPhone, open Settings, go to Purchase and tap Restore purchases. Their Settings then shows “Shared by your family”.

With Ask to Buy, a parent or guardian in your family approves the purchase from their own device, and the app unlocks as soon as it’s approved.

Can I switch states?

Yes. Choose your state in Settings at any time. Each state’s questions are written from that state’s own handbook or manual, your answers and scores are kept separately for each state, and one purchase unlocks them all.

Does it work offline?

Yes. Practice, exams, lessons and your progress all work without a connection. Only buying or restoring the unlock needs the App Store.

How do I remove my data?

Your progress is stored only on your iPhone, and we don’t have a copy. To clear your progress for one state, open Settings and tap Reset progress. To remove everything, delete the app. Copies in your iPhone’s backups follow your backup settings.

If you’ve emailed us and want those emails deleted, write to privacy@quaki.app and we’ll delete them. See the privacy policy for details.

Is it a subscription?

No. The unlock is a one-time purchase of $9.99 that never renews and never expires. The free version has questions from every topic and one half-length practice exam.

Is it connected to the DMV?

No. It’s an independent study app, not affiliated with, endorsed by or connected to any state’s DMV or other driver licensing agency. Its questions are written from each state’s own handbook or manual, and your real test will use different questions.